Privacy Policy

Introduction

This Privacy Policy describes how Gimiu (“we”, “us”, or “our”) collects, uses, and protects the information you provide when you visit our website, gimiu.com (the “Site”). We are committed to protecting your privacy. We operate strictly on a Business-to-Business (B2B) basis, and all information submitted through our website is treated as professional business correspondence. Please read this policy carefully to understand our practices regarding your data.

Information We Collect

We collect information to provide you with accurate quotes and respond to your business inquiries. The information we collect falls into two categories: “Information You Provide” and “Information We Collect Automatically.”

1. Information You Provide Directly

When you fill out and submit a quote request form on our Site, we may collect the following types of information:

  • Business Contact Information: Your name, company name, email address, phone number, and country/region. We collect this to identify you, communicate with you about your project, and provide customer support.
  • Project & Requirement Details: Any information you provide in the message body, such as product specifications, quantities, and custom requirements. This is essential for us to understand your needs and prepare an accurate quotation.
  • Uploaded Files: Any files, images, or technical drawings you upload to our form. These are used to review your project specifications in detail and provide a precise and competitive quote.
2. Information We Collect Automatically

When you visit our Site, we automatically collect certain technical information from your browser or device to help us understand how our Site is used and improve its performance.

  • Usage Data: This includes your Internet Protocol (IP) address, browser type and version, the pages of our Site that you visit, the time and date of your visit, the time spent on those pages, and other diagnostic data.
  • Cookies & Similar Technologies: We use cookies and similar tracking technologies to track activity on our Site and hold certain information. Cookies are small files that are placed on your device. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site. For more details, please see our Cookie Policy page.

How We Use Your Information

We use the information we collect for legitimate business purposes, including:

  • To provide, operate, and maintain our Site and services.
  • To prepare and provide you with quotes for our brass valves and fittings.
  • To communicate with you regarding your quote requests, projects, and business inquiries.
  • To analyze and improve our Site and user experience.
  • To detect, prevent, and address technical issues or security concerns.

Legal Basis for Processing (For Users in the European Economic Area – EEA)

If you are located in the EEA, our legal basis for collecting and using your personal information depends on the specific context in which we collect it. For B2B communications like responding to a quote request, we process your information based on our legitimate interest in conducting and managing our business, as permitted by Article 6.1(f) of the GDPR. We will always ensure that our legitimate interests do not override your data protection rights.

How We Share Your Information

We respect your privacy and do not sell, rent, or trade your personal information to third parties for their marketing purposes. We may share your information only in the following limited circumstances:

  • Service Providers: We may employ third-party companies and individuals to facilitate our Site (“Service Providers”), such as our email service provider (e.g., Zoho Mail) used to receive your quote requests. These third parties have access to your data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
  • Legal Compliance: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).

Data Retention

We will retain your quote request information and business communications for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including for legal, accounting, or reporting requirements. Generally, business inquiries are retained for a period of up to 3 years after our last communication, unless a longer period is required by law or for a legitimate business reason.

Data Security

We take the security of your data seriously and implement commercially reasonable technical and organizational measures to protect it from unauthorized access, alteration, disclosure, or destruction. However, please be aware that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use acceptable means to protect your data, we cannot guarantee its absolute security.

Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information. These may include:

  • Right to Access: You can request a copy of the data we hold about you.
  • Right to Rectification: You can request that we correct any inaccurate or incomplete data.
  • Right to Erasure: You can request that we delete your personal data, under certain conditions.
  • Right to Object: You can object to our processing of your data based on legitimate interests.
  • Right to Data Portability: You can request a copy of your data in a structured, machine-readable format.

To exercise any of these rights, please contact us using the details in the “Contact Us” section below.

International Data Transfers

Your information may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those in your jurisdiction. By submitting your information to us, you consent to this transfer.

Children’s Privacy

Our Site is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal data, please contact us.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page with a new “Effective Date”. We encourage you to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us:

  • By email: info@gimiu.com
  • By mail: No. 28, Xinhua Road, Shuangxing Village, Ganjiang Town, Yuhuan City, Zhejiang Province, 317600, China